Overview

OANDA is a global online forex and CFD broker. Logging into your OANDA account gives you access to trading platforms, account settings, deposits, and performance reports. This guide explains the standard login process, mobile and desktop differences, account recovery, two-factor authentication (2FA), and quick troubleshooting tips if you cannot sign in.

How to log in (step-by-step)

  1. Open the OANDA website or the OANDA mobile app (iOS or Android).
  2. Locate the Sign In or Log In button in the top navigation and click/tap it.
  3. Select the account type if prompted (e.g., Trade, Demo).
  4. Enter your registered email address (username) and password. Double-check for typos and correct casing.
  5. If you use single sign-on (SSO) or a broker-partner login, choose the corresponding option and follow those prompts.
  6. Complete any two-factor authentication challenge if 2FA is enabled, then you will be redirected to your dashboard.
Tip: If you frequently trade, enable 2FA for stronger account protection and consider using the OANDA mobile app for quick secure access.

Mobile vs Desktop

  • Desktop / Web: Full feature set, ideal for charting, advanced order types and multi-window layouts.
  • Mobile: Optimized for fast execution and on-the-go monitoring. Some advanced tools may be simplified.

Common login problems & quick fixes

  • Incorrect password: Use the "Forgot password" link to reset. Make sure you use the email associated with your account.
  • Account locked: Multiple failed attempts may temporarily lock your access—wait a short period and try again or use account recovery.
  • Email not recognized: Check for alternative emails you might have used, or contact OANDA support with identity verification.
  • 2FA issues: If your authenticator app code is not accepted, ensure device time is correct or use backup codes provided at setup.
  • Browser problems: Clear cache & cookies or try an incognito window. Disable browser extensions that block scripts.

Account recovery & password reset

To recover access, click Forgot password on the login page and follow the emailed instructions. If you no longer have access to that email, contact OANDA support with required identity verification documents (IDs or proof of address) to regain access.

Security recommendations

  • Enable two-factor authentication (2FA) and store backup codes securely.
  • Use a strong, unique password and consider a password manager.
  • Watch for phishing emails—never share full login credentials in email or chat.
  • Keep your device’s OS and the OANDA app up to date.

Support & further help

If self-help steps fail, contact OANDA customer support through the help center or support channels provided in your region. Have your account details and verification ready to speed up assistance.

Disclaimer: This guide provides general login and troubleshooting advice. For account-specific or regulatory questions, always refer to OANDA’s official help pages or contact their support team directly.